Terms of Service

Who We Are and What We Offer

Hertfordshire Subsidence provides a free matching service for property owners across Hertfordshire who suspect or have confirmed subsidence affecting their home or building. We partner with leading subsidence remediation firms to ensure you are connected with professionals who have the expertise to help. We do not perform any physical works, surveys, or assessments ourselves.

Submitting an Enquiry

By completing any enquiry form on our website, you authorise Hertfordshire Subsidence to share your details — including your name, contact information, property address, and description of the issue — with one or more approved subsidence specialists. These providers will use your details solely to follow up regarding your enquiry.

Disclaimer

The content on this website is provided for general guidance only. It is not intended to replace advice from a chartered surveyor, structural engineer, or other qualified professional. Hertfordshire Subsidence makes no warranties regarding the accuracy or completeness of the information presented on this site.

You acknowledge that subsidence issues vary significantly between properties, and outcomes depend on factors beyond our control. We cannot guarantee that any particular provider will be available or that their proposed solution will be effective.

User Conduct

You agree not to misuse this website, submit false or misleading information, attempt to access systems or data not intended for you, or use the site in any manner that breaches applicable laws or regulations.

Independent Providers

Our partner companies operate independently of Hertfordshire Subsidence. We do not endorse any specific provider above another, and we bear no responsibility for the standard of work delivered. You are free to obtain alternative quotes and are under no obligation to proceed with any provider we introduce.

Limitation of Our Liability

Hertfordshire Subsidence accepts no liability for losses, damages, or expenses incurred as a result of using this website, acting on its content, or engaging with any referred service provider. This exclusion applies to the fullest extent permitted under English law.

Copyright

All website content is the property of Hertfordshire Subsidence. Reproduction without express consent is not permitted.

Updates to These Terms

These terms may be revised periodically. The date at the top of this page indicates when they were last changed. We encourage you to review this page from time to time.

Applicable Law

English law governs these terms. The English and Welsh courts have exclusive jurisdiction over any related disputes.